Course Policies
Course Policies
No Show and Rescheduling
Due to high demand for classes and limited availability, failure to reschedule within 24 hours of scheduled class is considered a “no-show” and after initial booking (in person or online) for your payment of any course, there will be no refund given. Failure to attend your rescheduled course will result in the inability for future scheduling. Rescheduling can only go out 30-days from initial booked course date
Running Late?
Out of consideration for all our students as well as our instructors, if you are more than 10 minutes late for any class, we will require you to reschedule and/or a $10 rescheduling fee may be added to your next class.
For certification classes
As for some professions, employers/schools may require different training and our goal is to make sure your requirements are met. Knowing your personal CPR class training requirements is the sole responsibility of the client. We are more than happy to offer possible suggestions for the training that you request, however On Demand CPR, LLC, is not responsible for clients taking an incorrect class, nor will discounts be given for further training. Please read all course descriptions before buying the course
Reprint of certification Cards
All reprint of certification cards will require a $20 reprint fee. All certification cards will be emailed to the students. In the event your certification card is payed for by a facility the reprinted card will be emailed to your facility contact person unless otherwise specified
Refund of payment
When requesting a refund due to the nature of our services, there are NO REFUND! We do offer the student a chance to reschedule once within a 30- day window or a gift card that will expire 30 days from the time of issuance. There are no refunds given what soever from On Demand CPR or from any of their instructors or the company’s owners.